Villaverde Village makes available through the website https://villaverdevillage.es this privacy policy in order to inform you, in detail, about how we treat your personal data and protect your privacy and the information you provide to us. In case of introducing changes in the future about it we will communicate it through the website or through other means so that you can know the new privacy conditions introduced.
In compliance with Regulation (EU) 2016/679, General Data Protection and Organic Law 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights, we inform you of the following:
The accommodation collects and treats your personal information in general to manage the relationship we have with you, being the main purposes that we have identified the following:
We collect your personal information through different means:
You will always be informed at the time of collection by means of informative clauses about the controller, the purpose and legal basis thereof, the recipients of the data and the period of retention of your information, as well as the way in which you can exercise your rights regarding data protection. In general, the personal information we process is limited to identifying data (name and surname, date of birth, address, ID, telephone and email). The accommodation uses social networks and this is another way to reach you. The information collected through the messages and communications you post may contain personal information that is available online and accessible to the public. These social networks have their own privacy policies that explain how they use and share your information, so we recommend that you consult them before making use of these to confirm that you agree with the way in which your information is collected, treated and shared. In addition, this website collects cookies, which you can consult at the following link: COOKIES POLICY
By providing us with your data through electronic channels, the user guarantees that he is over 14 years old and that the data provided to the accommodation are true, accurate, complete and updated. For these purposes, the user confirms that he is responsible for the veracity of the data communicated and that he will keep this information properly updated so that it responds to his real situation, being responsible for the false and inaccurate data that he could provide, as well as for the damages, direct or indirect, that could arise.
We will only keep your information for the period of time necessary to fulfill the purpose for which it was collected, comply with the legal obligations imposed on us and meet the possible responsibilities that may arise from compliance with the purpose for which the data was collected.
If at any time we have collected your data to contact you as a potential user of our services or to respond to a request for information made by you, said data will be kept for a maximum of 6 months from its collection, being deleted after that period if a contractual relationship has not been formalized or at the time you request it.
In any case, and as a general rule, we will keep your personal information as long as there is a contractual relationship that binds us or you do not exercise your right to erasure and / or limitation of the treatment, in which case, the information will be blocked without using it beyond its conservation, as long as it may be necessary for the exercise or defense of claims or some type of liability could arise that had to be addressed.
In general, we do not share your personal information, except for those assignments that we must make based on imposed legal obligations.
Although it is not a transfer of data, to provide the requested service it may be that third parties, acting as our suppliers, access your information to carry out the service we have hired them. These managers access your data following our instructions and without being able to use them for a different purpose and maintaining the strictest confidentiality.
Likewise, your personal information will be available to the Public Administrations, Judges and Courts, for the attention of possible responsibilities arising from the treatment.
With our suppliers we have agreed that, for the provision of the contracted service, they make use of servers located in the EEA and if, in the future, we need to make use of servers located outside the territory of the EU, appropriate measures will be taken, which will be incorporated into this Privacy Policy, ensuring that there are adequate guarantees.
The regulations on data protection allow you to exercise your rights of access, rectification, deletion and portability of data and opposition and limitation to their processing, as well as not to be subject to decisions based solely on the automated processing of your data, where appropriate.
These rights are characterised by the following:
In order to facilitate its exercise, we provide you with the links to the application form for each of the rights:
Form exercise of the right of access
Form for the exercise of the right of rectification
Form for the exercise of the right to object
Form for the exercise of the right of erasure (right to be forgotten)
Form for exercising the right to restriction of processing
Exercises of the right to portability form
Exercise form not subject to automated individual decisions
To exercise your rights we put at your disposal the following means:
In both cases, you must prove your identity by accompanying a photocopy or, where appropriate, a scanned copy, of your ID or equivalent document to verify that we only respond to the interested party or his legal representative, having to provide in this case document accrediting the representation.
In addition, and especially if you consider that you have not obtained full satisfaction in the exercise of your rights, we inform you that you may file a complaint with the national supervisory authority by contacting the Spanish Data Protection Agency, C / Jorge Juan, 6 – 28001 Madrid.
We are committed to protecting your personal information.
We use measures, controls and procedures of a physical, organizational and technological nature, reasonably reliable and effective, aimed at preserving the integrity and security of your data and guaranteeing your privacy.
In addition, all staff with access to personal data have been trained and are aware of their obligations in relation to the processing of their personal data.
In the case of the contracts that we enter into with our suppliers, we include clauses in which they are required to maintain the duty of secrecy regarding the personal data to which they have had access under the order made, as well as to implement the technical and organizational security measures necessary to guarantee the confidentiality, integrity, availability and permanent resilience of the systems and services for the processing of personal data.
All these security measures are reviewed periodically to ensure their adequacy and effectiveness.
However, absolute security cannot be guaranteed and there is no security system that is impenetrable, so in the case of any information that is processed and under our control is compromised as a result of a security breach, we will take appropriate measures to investigate the incident, notify the Control Authority and, where appropriate, those users who may have been affected so that they take appropriate measures.
